Napier Custom Accounting is committed to operating with integrity, transparency, and care when serving our clients. The policies below outline our professional standards, service expectations, and privacy practices.
Napier Custom Accounting provides bookkeeping, tax preparation, and accounting support services based on information supplied by the client. Services are advisory in nature and do not constitute legal or investment advice unless explicitly stated in writing.
Clients are responsible for providing accurate, complete, and timely financial information. Napier Custom Accounting is not responsible for errors or penalties resulting from incomplete, inaccurate, or misleading information provided by the client.
All services are performed in accordance with generally accepted accounting principles (GAAP) and applicable tax laws. While we take reasonable care to ensure accuracy, final responsibility for financial records, tax filings, and business decisions remains with the client.
Payment terms are outlined in individual service agreements or invoices. Payment is due as specified, and services may be paused or terminated for overdue balances.
Fees are based on the scope and complexity of services requested. Estimates are provided in good faith but may change if the scope of work expands or additional services are required.
Clients are encouraged to provide at least 24 hours' notice for cancellations or rescheduling. Missed appointments or late cancellations may result in a fee.
Napier Custom Accounting shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services, except where required by law.
We may collect personal and business information including names, addresses, phone numbers, email addresses, financial documents, and tax-related data necessary to provide accounting services.
Your information is used solely to deliver accounting services, communicate with you, process transactions, comply with legal obligations, and maintain accurate records.
All client information is treated as confidential and handled with professional discretion. We do not sell, rent, or disclose your information to third parties except as required to provide services or comply with legal obligations.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
We may use trusted third-party tools for scheduling, document storage, communication, or accounting software. These providers are required to maintain appropriate data protection standards.
Our website may use cookies or basic analytics to improve performance and user experience. These tools do not collect sensitive financial information.
You may request access to, correction of, or deletion of your personal information by contacting Napier Custom Accounting directly, subject to legal and professional recordkeeping requirements.
Questions about our business or privacy policies? Contact us and we'll be happy to help.